Компания "СиЭйИ Текнолоджи / CAE Technology"
As an System Administrator, you will respond to routine client hardware/software complications and/or questions. We are looking for an energetic problem solver who is committed to achieving the desired outcomes by any means necessary. This individual should be a self-starter, highly motivated, and eager to add value to a rapidly growing company.
Position is open for a fulltime role in our Gomel office.
Main duties:
- Serve as the first point of contact for users seeking technical assistance in-person, over the phone or email.
- Provide technical assistance and support for issues related to computer systems, software, and hardware.
- Follow up on outstanding requests and ensure timely and satisfactory resolution.
- Install, modify, and repair computer hardware and software.
- Create accounts and configure hardware as part of employee on-boarding process.
- Support and take ownership of managing our mobile phones/devices.
- Manage and monitor internal assets throughout device lifecycle to ensure accurate inventory records.
- Identify and suggest possible improvements on IT systems, processes, and procedures.
- Collaborate with IT operations in the United States and Hungary.
- Other duties may be added or assigned as needed.
Required skills:
- Strong foundational knowledge of Windows operating systems.
- Microsoft Office applications and Office 365.
- Active Directory administration, Windows/Linux Server basics.
- Networking basics: Client PC connectivity, TCP/IP, VPN, DNS, DHCP, Ethernet, Wi-Fi.
- Troubleshooting issues with major web browsers: Chrome, Firefox, Safari, Internet Explorer.
- Deep knowledge of major mobile devices: Google Android, Apple iOS.
- Proficiency in English (B2).
- 2+ years of End User Support experience in a Windows environment.
- Ability to work with users of various levels of computer knowledge.
- Strong technical aptitude and troubleshooting skills.
- Excellent verbal and written communication skills.
- Technical organization skills with an established record of providing outstanding service.
- Proactive, problem solving attitude.
What we can offer you:
- Competitive base salary paid twice a month to your USD bank account
- Your lunch in the office is on us (we order and pay for it)
- Medical insurance (dental care and medicines are included)
- Healthy lifestyle activities compensation (not only sports)
- Discounts from our partners
- Regular corporate events and parties
- Comfortable office and unique team :)